SLYSTEEL Warranty Terms and Conditions
SLYSTEEL fixed blade knives are guaranteed to be free from defects in materials and workmanship.
SLYSTEEL knife sheaths are guaranteed to be free from defects in materials and workmanship for one year from the date of original purchase.
For warranty repair or replacement service, a copy of the original receipt or certificate of authenticity may be requested to verify that your knife is genuine.
SLYSTEEL Warranty Does Not Cover:
- Loss or theft.
- Broken knife tips, chipped edges. In the event of a broken tip or chipped edge, you can request factory re-sharpening.
- Damage caused by throwing, prying, misuse, abuse, alterations, improper handling, neglect, accident, improper sharpening or normal wear.
- Scratched, chipped, or worn coatings from use or contact with sheath.
- Steel oxidation, also known as rust.
- Natural irregularities in genuine leather sheaths, or variations in the patterning or coloring of finished knives.
- In some cases, use of a hard baton to split wood will qualify as misuse. Our warranty does not cover chopping or batoning of any blade 1/8″ or less in thickness.
Only normal “knife-like” functions are covered under warranty. Any misuse of your knife will result in voiding the warranty. SLYSTEEL reserves the right to make the final decision as to what is considered “fair use” or “abuse”. Please contact us if you have any questions.
SLYSTEEL Warranty Process
To receive warranty service, SLYSTEEL may require proof of purchase or a copy of the original certificate of authenticity.
Upon receiving a claim, SLYSTEEL will review your request and provide an initial reply within three business days. Photos sent by email will expedite the claim process. Upon approval of a claim, we will provide further instructions.
- If approved, warranty coverage includes repair labor or, when applicable, a replacement product. Warranty will also cover return shipping charges for US Customers Only within the first 60 days after the purchase date (must provide proof of purchase date).
- All International customers or claims are subject to shipping charges to and from SLYSTEEL.